Privacy Policy:

We follow a confidential order and shipping procedure in which your personal data is solely used for a secured and straightforward order and shipping process. Furthermore, your personal data is treated with absolute confidentiality.

Exchange Policy:

The products can be exchanged within 2 weeks of delivery. However the products that are stitched or customized as per customer’s requirement cannot be exchanged.

Return Policy:

Dawood Lawns does not offer any return or MONEY-BACK-GURANTE on all purchased items. The refund occurs unless the unlikely situation occurs in which we have sent you a defective or wrong item that will be only refunded/exchanged if the purchased good is unused and undamaged by the customer within 10 working days once delivered. 

There is no Refund or Exchange for products that are offered at our discount section. In case of exchange, both way shipment charges are to be borne by the customer.

Shipment:

Our shipping timing for orders DELIVERY within PAKISTAN will be 48-72 hours if the product is available, otherwise the customer will be informed regarding the availability. For International Customers delivery timing will be 7 to 10 working days if the product is available, otherwise the customer will be informed regarding the availability. There can be unexpected delivery delays due to custom clearance. The delay can go up to 3-4 working days. 1) We offer free shipping within Pakistan, however incase of shipment charges being applied, it will be clearly displayed once you proceed for check out. 2) There may be restrictions on accepting orders for different locations, as it cannot be shipped to those locations. 3) In such scenarios, your order will not be accepted and you will be advised to contact customer care, change your destination or cancel entire order. 4) Shipping rates will apply as per your weight, and can vary location wise. The minimum charges are calculated for you and are shown on the final review of your order page, before you pay for the goods. The final delivery charge will be calculated prior to the dispatch of the products and if different from the charge shown on "the final review of your order" page you will be informed of the final delivery charges. 5) You may also be subject to pay import duties and taxes, which are levied once the package reaches the specified destination. You must pay any additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.